Shipping policy
Shipping Policy
Processing Time
All orders are processed within [1-3 business days] after receiving payment. Orders placed during weekends or holidays will be processed the following business day. You will receive an email confirmation with tracking information once your order has been shipped.
Please note that processing times may vary during peak seasons (e.g., holidays or sales events).
Shipping Methods and Delivery Times
We offer the following shipping options for your convenience:
- Standard Shipping: Estimated delivery time is [5-7 business days] from the shipping date. Please note that some products may take longer than 7 days to arrive as we source items from various countries to ensure the highest quality and value for our customers.
- Expedited Shipping: Estimated delivery time is [2-3 business days] from the shipping date.
- Express Shipping: Estimated delivery time is [1 business day] from the shipping date (Available in select regions).
Delivery times are estimates and are not guaranteed. Weather conditions, third-party carrier delays, and other unforeseen circumstances may cause delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. You will be able to review the shipping cost before completing your purchase.
International Shipping
We currently offer international shipping to a select group of countries. International shipping availability/rates will be calculated at checkout.
Please be aware that customs fees, taxes, and duties may apply based on your country’s regulations. These fees are the responsibility of the customer and are not included in the shipping charges at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s status via the carrier’s website.
If you experience any issues tracking your order, feel free to contact us at info@empowerfit.shop for assistance.
Shipping Restrictions
We are unable to ship to P.O. Boxes, APO, or FPO addresses at this time. Please ensure that you provide a valid, physical address when placing your order.
Missing or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at [Your Contact Information]. We will work with the carrier to resolve the issue and ensure you receive your order. If your order was damaged during delivery, please retain all packaging materials and take photos of the damaged items as evidence for the claim.
Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately.